Information regarding interrupted games and additional selected features is provided below. For comprehensive details, please review the Player Agreement – Terms and Conditions or reach out to Player Support.
Following the Registrar’s Standards for Internet Gaming, automatic play or spin functionality is not accessible on this platform. Any game references to automatic wagering features do not apply here.
Any errors, improper use, or technical malfunctions in gameplay result in cancellation of all wagers and game rounds. Please consult the Player Agreement – Terms and Conditions for additional details.
Should disconnection occur, any interrupted bonus round can be continued right away by restarting the game.
If disconnection happens, an interrupted game session can be continued immediately through game restart. Gameplay resumes at the exact point of interruption, though visual elements might reset. Game outcomes remain unaffected.
Following disconnection, any previously dealt hand interrupted before drawing can be continued immediately by restarting the game.
Completed reel spin results (where visual display was interrupted) won’t show again within the game but are accessible through My Transaction History.
Wagers placed on incomplete spins stay paused until game completion or voiding due to account inactivity or system maintenance. When incomplete spins become void, wagers return to your account. Awards from unfinished spins or bonus rounds credit only after resuming and finishing the game.
When errors occur in gameplay, systems, or procedures, the game round pauses temporarily while the host or presenter alerts the service manager. Players receive notification through Chat or on-screen messages about the ongoing investigation. If the manager resolves the issue immediately, gameplay continues normally. When immediate resolution isn’t possible, the round cancels and all participating players receive refunded initial wagers.
During disconnection from a game round, placed wagers stay valid and settle automatically. After reconnecting, bet results appear in the History window.
Completed game results become available in My Transaction History right after closing the game window. Unfinished game results don’t appear in My Transaction History.
